Information we may collect
We may collect account details, business contact information, team member details, billing information, support messages, technical logs, browser data, and workflow or call-related data that customers configure inside the service.
How we use information
We use information to provide the service, secure accounts, operate workflows, troubleshoot issues, deliver onboarding, process payments, analyze product performance, and communicate updates about the platform or customer relationship.
Retention and deletion
We retain information for as long as needed to provide the service, support customer operations, meet legal obligations, resolve disputes, enforce agreements, or honor documented customer instructions. Retention may vary by data type, tenant settings, and support needs.
Security safeguards
We use technical, administrative, and operational controls designed to reduce unauthorized access and misuse. No system is perfectly secure, so customers should also limit the data they collect and protect access credentials carefully.
Access, correction, and deletion requests
You may request access to personal information, ask us to correct inaccurate details, or request deletion where applicable by emailing admin@booaistudio.com. We may ask for verification before acting on a sensitive request.